Master Service Agreement
For Tech Agencies

A Master Service Agreement (MSA) is a foundational contract between a service provider and a client that establishes the overarching terms and conditions for all future projects. It covers confidentiality, dispute resolution, intellectual property rights, and liability, so you don't have to renegotiate these for every new project.

If you work with international clients, an MSA provides legal protection and sets professional standards. It prevents scope creep, protects your intellectual property, and ensures you have a clear legal standing if a foreign client attempts to withhold payment or breach terms.

Yes. Our MSAs are drafted to be legally enforceable internationally, usually specifying a mutually agreeable jurisdiction (like the UK, US, or international arbitration) to ensure your rights are protected across borders.

An MSA dictates the general legal and operational terms (like payment terms, IP ownership, and confidentiality) that apply to the entire relationship. A Statement of Work (SOW) is a smaller, project-specific document attached to the MSA that outlines the exact deliverables, timeline, and cost for a single project.

Absolutely. A critical component of our MSA drafts is defining exactly when IP transfers to the client (usually only upon full payment) and what pre-existing IP you retain as the agency.

Yes, once drafted, this Master Service Agreement acts as your core template. You can use it repeatedly with new clients, only needing to draft a new Statement of Work (SOW) for each specific project you undertake with them.

We structure robust payment terms including invoicing schedules, late payment penalties, currency specifications, and suspension rights if a client fails to pay. This protects your cash flow.

Yes, our comprehensive MSA includes robust confidentiality and non-disclosure clauses, meaning you often don't need a separate NDA when signing a new client.

The agreement includes a clear dispute resolution mechanism, starting with mandatory good-faith negotiation, followed by mediation, and specifying the final binding arbitration or court jurisdiction if unresolved.

Yes. It includes clear termination clauses detailing how either party can exit the agreement, the required notice period, and how outstanding payments for completed work will be handled.

Our MSA is drafted by legal professionals to serve as a solid, reusable foundation. While major changes to the core terms might require review, the standard terms are designed for you to use seamlessly with just new SOWs.